Have you ever paid slightly more in ATM fees just because you were too lazy to cross the street to visit a bank with cheaper rates? You're not alone. Americans are in love with convenience, even if it fosters resentment about the cost. Turns out a sizable chunk of Americans still want to get divorced from their big bank because of issues like high fees and poor customer service. A new report by Javelin Strategy & Research, a market research firm, showed that 11 percent of consumers surveyed said they want to dump their primary banking institution in the next year. And if a similar proportion of the American public follows through on this sentiment, that could represent at least $675 billion in deposits changing hands. BLOG POSTS
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